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Obligations of Service Providers

Notification to Advocate's Office Form

Service Providers Only – Must be Completed Within 48 Hours of Incident

Once a child dies, or serious bodily harm occurs, agencies and service providers who receive information of the incident are obligated to inform the Advocate’s Office, in writing, without reasonable delay (within 48 hours). Agencies and service providers must also inform the affected child or youth, and their family, about the existence and contact information for the Advocate’s Office within 14 days of the incident.

Serious bodily harm is defined as any harm or injury whether physical or psychological that is more than merely transient and trifling in nature and interferes in a substantial way with the health, comfort and well-being of a child/youth.

Serious bodily harm shall be presumed in cases of any physical or psychological injury resulting in service being provided to a child by a licensed medical practitioner and includes but is not limited to:

  • All fractures to any bone including fracture of the nasal structure
  • All burns excluding burns that can be treated with basic First Aid
  • All incidents of self-harm that require hospital emergency care
  • Ingestion of medication(s) or other noxious substance(s) that requires medical care
  • Serious soft tissue damage including bruising swelling and complaints of pain sustained proximal to a physical restraint or physical altercation
  • Serious head injuries including concussions or concussion like symptoms.
  • All allegations of sexual assault, sexual abuse and sexual exploitation.

Serious bodily harm also includes psychological harm. Where a young person witnesses or experiences an extraordinary acute event that is likely to cause psychological harm including but not limited to the following events; a house fire, violent events, serious accidents, this shall be considered serious bodily harm.